Shipping & Returns
Shipping Policy
Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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You’ll receive a confirmation email with tracking once your order ships.
Shipping Rates & Delivery Times
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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Shipping costs are calculated at checkout
Shipping Locations
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We currently ship to: Worldwide
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International orders may be subject to customs fees or delays outside our control.
Return & Exchange Policy
Return Window
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You can return items within 14–30 days of delivery.
Eligibility
To be eligible for a return:
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Item must be unused and in original condition
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Must include original packaging & tags
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Proof of purchase required
Refunds
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Once we receive and inspect your return:
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Approved refunds are issued to your original payment method
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Processing time: 5–10 business days
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Exchanges
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We replace items if they are defective, damaged, or incorrect.
Return Shipping
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Customer is responsible for return shipping (unless item is defective)
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OR: Offer free returns (better for conversion)
Non-Returnable Items
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Final sale items
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Gift cards
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Personalized/custom items
Damaged or Incorrect Orders
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Contact us within 48 hours of delivery with photos and your order number.
How to Start a Return
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Email: MQAthletics@gmail.com
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Include order number + reason
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We’ll send return instructions